Administrative Assistant Clinical Support

Reference Code: *29611CCC2C11C614

Job description:

Description
As part of Walgreens Health and Wellness division, Take Care Health Systems includes Take Care Consumer Solutions ( www.takecarehealth.com ), managers of convenient care clinics located at select Walgreens drugstores nationwide, and Take Care Employer Solutions ( www.takecareemployersolutions.com ), managers of worksite-based health and wellness services. The company combines best practices in healthcare and the expertise and personal care of our trusted community of providers to deliver access to high-quality, affordable and convenient healthcare to all individuals. We operate on-site employee health centers, pharmacies and fitness centers for many of the country’s largest corporations and federal agencies.

We are proud to partner with Intel in Hillsboro, OR and have openings at our new primary care employee health center for Full Time Clinical Administrative Assistants to join our team!

Summary:

The Clinical Administrative Assistant provides support with the daily activities of a health center including filing, telephone coverage, appointment scheduling, registration, and patient referrals by performing the following duties.

Essential Functions:

· Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.

· Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.

· Schedules appointments and enters appointment date and time into computerized scheduler.

· Conducts reminder calls to all patients.

· Greets and directs patients, salespeople, and visitors.

· Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart.

· Coordinates referrals for patients through insurance and other physician offices or specialists.

· Prepares all billings in computerized system for processing by finance.

· Collects payment from patients and reconciles daily cash reports.

· Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

· Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions.

· Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things.

· Conducts self with professionalism and in a tactful manner, treating others with respect and consideration.

· Follows through on commitments.

· Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations.

· Demonstrates ability to perform and maintain Annual Competencies.

· Other duties as assigned.

· This job has no supervisory responsibilities.

Requirements

Required Qualifications:

· One year certificate from college or technical school with concentration in administrative support for medical settings; at least three years experience in an occupational health clinic or ambulatory care clinic or office.

· Strong computer skills and knowledge of Internet software, Spreadsheet software and Word Processing software.

Preferred Qualifications:

· Knowledge of Medical Practice software a plus.

· Knowledge of medical record filing and coding systems and medical terminology.

Take Care Health Systems is proud to be an equal opportunity employer of nice people!

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